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The choice is yours...
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Closing the Communication Gap |
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| Listen, life today is tough. Everybody is busy and feels a lot of pressure, so it can be hard to maintain good relationships. It takes time, effort, commitment, and respect. |
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Problem Solving Skills
“Why not just avoid the problem?” Because life is full of challenges, avoiding one problem won’t have that much effect on the next one—except that you start a habit of running away. With these easy steps, you can take charge of your own life: Conflict Resolution Skills  “Isn’t a conflict just another type of problem?” Technically, yes, but this is a problem between people, and can be more difficult to solve. Conflict resolution skills work to create a “win/win” solution, something that everybody wants to do! And though they are a little different, both sets of skills are useful in any setting and will last a lifetime. In conflict resolution:
Communication: Did you hear what I said?  There’s a big difference between hearing something and really listening. Effective communication requires paying attention, checking for accuracy, and asking for clarification, and that’s just for starters.
Have you’ve ever said, “nobody listens to me”? Are you tired of getting in trouble? Sick of feeling like a failure? Resent people telling you what to do all the time?!? Then close the gap with new skills...
Today
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Identify & define problem
· Brainstorm ideas · Consult resources · Project consequences · Make a plan · Take action · Evaluate the outcome · Seek first to understand where the other person is coming from · Broaden your outlook of the problem · Examine common needs & concerns · Express feelings, wisely · Design creative solutions together · Negotiate & compromise · Become a “win/win” person |
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